Three Tips for Finding the Best Street Sweeping Service for Your Business

Maryland street sweeping

If you are looking for a street sweeping service to maintain your business’s parking lot, you came to the right place. No, we don’t provide street sweeping services ourselves; we aren’t going to sweep your parking lot. Sorry for the misunderstanding. What we’re here to do is help you find the best street sweeping service for your needs. Pay attention to our list of five things to look for:

Three Tips for Finding the Best Street Sweeping Service for Your Business

  1. Look for parking lot cleaning services who have good customer service.
    You might assume that the service that parking lot cleaners provide is pretty simple and you don’t have much need for communication. However, as with any service your business gets, you’ll get the best outcome if the service providers understands your needs and challenges and customizes their offerings to cater to them. This goes beyond just receiving poor quality service from the parking lot sweeping services you hire. Even if they are great at their job, sometimes misunderstandings or issues can’t be avoided. When this happens, the customer service that is offered to you is what matters in resolving it. To find great customer service before you have a problem make sure to follow these steps:

    • Call and ask several questions before you sign up for street cleaning service. Call again and ask the same questions of someone else. Do you get consistent answers? If someone doesn’t know the answer to your question, are they willing to track it down for you? Pay attention to how attentive the service provider is at making sure your questions are answered.
    • Make sure that you have a phone number of a person who understands your needs and is dedicated to ensuring success. You don’t want to be stuck on hold with a call center across the country, where the rep you talk to doesn’t care about your satisfaction if a problem arises.
    • Read reviews from other clients who have used the service. One poor review shouldn’t dissuade you since some people are impossible to please. But if you see a bunch of customer service complaints, this is a sign that the street cleaning service doesn’t take customer satisfaction seriously.

  2. Make sure you’re making apples-to-apples price comparisons.

    No one wants to spend more money than they have to one any service, and parking lot cleaning is no exception. A good way to make sure that you get a good deal is to get quotes from at least services before you choose one. When you get a quote, make sure that you are being quoted the total amount you’ll pay. Some street cleaner services will give you the price of their service, but forget to add in the admin fees and environmental fees and additional costs, so that your invoice ends up being far more than you were quoted.

    Also, getting three quotes gives you a good baseline of what the service costs for your particular job. If one service provider is giving you a quote that is far below the cost of the other providers, this should be considered a red flag. They wouldn’t stay in business long if they’re charging less than what it costs to do the work. An extra low quote could be due to the provider cutting corners and you’ll end up with very poor quality service, or it could be a scam altogether.
  3. Pay attention to experience and reputation.

    Sometimes, when a street cleaner develops a poor reputation, they close up shop and start over under a new name. This might restart their complaints with your regional licensing office or the Better Business Bureau, but it also restarts the clock. If a business has been providing street cleaning services for years and decades, you know they haven’t pulled this charade.

    Not to mention, every parking lot is as unique as a snowflake. Your parking lot might have particular cleaning issues that need to be addressed. The longer that a street cleaning service has been in business, leaving a long line of happy customers in their stead, the more likely that they’ve come across every issue in the book, and will know how to best meet your needs.

Do you have any other questions? Please share in the comment section below!

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